Refund policy
Return & Refund Policy
At [Your Boutique Name], customer satisfaction is important to us.
Returns
We accept returns within 14 days of delivery for eligible items.
To qualify for a return:
- Items must be unused, unworn, and in original condition
- Items must include original packaging
- Proof of purchase is required
Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Personalized/custom products
- Intimates/swimwear (if applicable)
- Beauty products (if opened)
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
Refunds
Once your return is received and inspected, refunds will be processed to your original payment method within 5–10 business days.
Contact Us
For questions about shipping or returns, contact us at:
Email: helllo@dandelionndust.com
Business Name: Dandelion & Dust